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Accessibility

Using this website

This website is run by Camden Council and councilsUK. We aim to make this site easy to use and accessible to everyone.

We have conducted usability and accessibility testing to ensure that you can:

  • Navigate the website using just a keyboard
  • Navigate the website using voice commands
  • Listen to website content using a screen reader
  • Enlarge some or all content using a screen magnifier
  • Make content easier to read by changing browser colour, contrast and font settings

My Computer My Way from AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not yet fully accessible:

  • Subtitles are not provided for live video and audio content
  • Subtitles are not provided for prerecorded video and audio content
  • Audio description is not provided for prerecorded video content

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, please email us at support@councilsUK.live. We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please emails us at support@councilsUK.live

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Camden Council and councilsUK are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with images, video and audio

Subtitles

Subtitles are not provided for live video and audio content.

Subtitles are not provided for prerecorded video and audio content.

We’ve assessed the cost of fixing this issue and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We regularly review the cost and accuracy of subtitling technology and will add it to our site as soon as it becomes feasible.

Audio description

Audio description is not provided for prerecorded video content.

We’ve assessed the cost of fixing this issue and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We regularly review the cost and accuracy of audio description technology and will add it to our site as soon as it becomes feasible.

How we tested this website

This website was last tested on Wednesday, 17 June 2020.  by the web development team at councilsUK.

All pages were tested.

This statement was prepared and last updated on Wednesday, 17 June 2020.